About Us / GEM-CAR

About Us

Our mission is to simplify business management activities

GEM-CAR is your complete cloud-based garage management solution. We are recognized for our ability to increase sales, improve profitability, and save time for our users. As a North American leader in workshop management software since 2001, we are committed to offering solutions that help our customers optimize their operations.

GEM-CAR is not just a simple billing tool for garages. It integrates a complete suite of features, including customer relationship management (CRM), an electronic time-stamp, a digital inspection, and even repair financing. Our comprehensive approach allows owners to reach a significant milestone in their commitment to their customers, their staff, and their business.

We also have a clear vision of what we want to achieve. Our goal is to be the partner that helps its customers better manage their workshops thanks to GEM-CAR. We aspire to become the global leader in workshop management solutions, helping our customers generate more profits and have more free time.

GEM-CAR is the ideal solution for various types of workshops, including automotive mechanic garages, motorcycle workshops, tire centers, truck centers, and fleet management. It is mainly used in car shops, but can also serve heavy-duty centers, boat shops, bicycle repair workshops, tire shops, and gearbox repair centers.

GEM-CAR is designed to be scalable and customizable according to the changing reality of each of our customers. We strive to offer a high-performance management solution while maintaining ease of use on a daily basis. Our customers benefit from several updates per year that reflect the most requested demands and features.

On average, our customers see a 23% increase in labor billing thanks to a better billing structure and the use of the electronic time-stamp. In addition, they can optimize the use of GEM-CAR to 85%, which allows them to increase their profits by more than $1,000/month per service bay. It is therefore not surprising that 98% of our customers who implement GEM-CAR remain loyal and continue to benefit from it year after year.

With several million dollars invested in research and development, we strive to make GEM-CAR the most user-friendly cloud solution possible and to offer features adapted to the reality of workshops. We are proud to have been finalists in the Profit 100 competition in 2008 and GROWTH 100 in 2018, honors awarded to companies that have seen the largest increase in their revenue over a 5-year period.

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A word from the president

Since our inception in 2001, our mission has always been to help our customers increase their profitability and optimize their operations. Thanks to the deployment of our cloud solution GEM-CAR, specifically designed for garages and mechanical workshops, we are proud to actively contribute to the transformation of their businesses. Your success is our passion! It is in this spirit of partnership that we will continue to innovate and improve GEM-CAR to meet your expectations.

Thank you for trusting us.

Mathieu Brunel
CEO